Introducing a user-friendly one-click application. Designed for kids to operate independently, without parental assistance. Featuring a battery indicator for easy monitoring, even children can recognize when it's time to recharge.
Price Match Guarantee:
We put tremendous effort into providing the most competitive prices online. If you come across a lower price elsewhere, we'll match it! Plus, if you find a better deal after making your purchase, we'll refund the difference. Check out our Price Match Policy page for complete information.
Shipping Information:
As soon as you place your order, you will receive an order confirmation via e-mail and your order will be processed within 48 hours. Tracking information will be available as soon as product is shipped and tracking is generated. Average shipping time 3-7 days. Please see our Shipping Policy for additional information.
Warranty:
Eunorau Bikes, a Nevada corporation (“Eunorau”), offers this Limited Warranty (“Warranty”) for the Eunorau electric bicycles ("Product“) that are bought in the U.S. or Canada on or after August 1st, 2023. Any bike bought and registered before this period is still subject to the
original limited warranty.
Eunorau requires you to register your Product right after the purchase. This will ensure your any after-sale claims to process faster and more accurately.
Eunorau's 24-Month+ Warranty only covers manufacturing defects and does not include usual wear & tear and labor cost.
Eunorau complimentary continues to support the Product after the Warranty as a manufacturer courtesy and may only ask for shipping costs and send replacement parts for free. Eunorau reserves the right the change this term without any confirmation from the customer.
Thank you for choosing Eunorau.
Enjoy the peace of worry-free protection of a 24-month+ Warranty
Warranty Requirements:
1. Proof of purchase
a. For retail purchaser, receipt or similiar document with the date of purchase and the Product name
b. For Eunorau official website purchaser, order ID and information check. For other website, more information might be required
3. E-bike check-up by a Eunorau specialist or dealer after the first year of use
4. You are the original purchaser, Warranty does not transfer to another owner
5. When purchasing Eunorau ebikes from an authorized Dealer, kindly ensure that the dealer guides you through the registration process for your new ebike. This step is crucial to ensure a seamless ownership experience
Original Eunorau parts & components are covered by a 24-month+ Warranty.
This Limited Warranty does not cover:
- Ordinary wear and tear are not the result of defects in workmanship or materials. Wear and tear can be assessed by an authorized Eunorau dealer. Parts not typically covered include but are not limited to:
- Brake Pads
- Rotors
- Spokes
- Handlebar Grips
- Shifter
- Brake cables
- Casings
- Tires/Tubes
- Chains
- Chain Rings
- Cassettes
- Transmission gears
- Parts are compromised due to corrosion due to the elements (moisture, heat, etc).
- Damage or deterioration of the surface finish, appearance, or aesthetics of the product.
- Labor charges for part replacement or changeover
- Defects or damage resulting from accident, abuse, misuse, abnormal use (including but not limited to stunt riding, racing or other similar activities not consistent with the intended use of the products), improper storage, abnormal exposure to liquid, chemicals, moisture, abrasives, sand or dirt, neglect, or abnormal physical, electrical or electromechanical stress
- Scratches, dents and cosmetic damage not caused by Eunorau
- The product that has the serial number or the bar code removed, defaced, damaged, altered or made illegible
- Defects or damage to the products caused by the use of accessories, products, or ancillary/peripheral equipment not furnished or approved by Eunorau
- Defects or damage caused by improper assembly, testing, operation, maintenance, installation, service, repair, or adjustment in a manner that varies from Assembly Instructions (YouTube Video) & Manual
- Defects or damage resulting from external causes, such as collision, fire, flooding, windstorm, lightning, earthquake, exposure to weather conditions, theft, blown fuse or improper use of any electrical source
- Using a battery charger that is not intended or compatible for use with the Eunorau battery
- Using a battery charger improperly
- If any of the seals on the battery are broken or show evidence of tampering
- If the battery has been used in equipment other than the bike for which it is specified
- Any free gift or accessories that came with the purchase of the product
PRODUCT DESCRIPTION
